Upgraded to Pro license but it doesn't open up in the chrome browser after capture

Question

Hi team,
After upgrading to pro, the pop up in a new window showing the new capture in the lite window no longer works. It will only pop up the windows save location folder asking me to save. Is there a way I can go back to the same interface and process that Lite has with my pro?

Thank you.

Accepted Answer

Hello. The Pro interface should be more straightforward as an advantage, so we decided to skip this window and focus the extension on the main tasks (Edit, Save, Print, etc), so you save your time and make your work much more efficient by choosing a direct action instead of switching to the capture result window and choose what to do. What makes this screen so important for you? Did you try the 'Edit' option when you can estimate the capture quality and perform necessary changes / annotations at the same time?

Answer

I can choose disable text selection, split to pages etc. I only want to use the same interface. You can use the same PDF dialog. Please try 'Capture ... and save to PDF'. P.S. If you're on Mac, you can use your license to switch to the previous interface.

Answer

The save as PDF dialog will be displayed on top of the browser: https://easycaptures.com/fs/uploaded/1356/2633944082.png

Posted: 01 Nov 2023 21:18
	Registered User Currently Offline	Posts: 3 Join Date: Nov 2023
Hi team, After upgrading to pro, the pop up in a new window showing the new capture in the lite window no longer works. It will only pop up the windows save location folder asking me to save. Is there a way I can go back to the same interface and process that Lite has with my pro? Thank you.

Recent topics	Replies	Views	Last Poster
Remove branding?	3	711
Pro Features not installing	3	887
Microsoft edge - advanced features install fails, no prompt for license	1	692
Safari extension missing	1	697
how to place the url in the screenshot name, using the capture from a url list option?	2	810
Capture/include pages from links on target capture page	1	1180
Receiving Get Fireshot pro webpage when clicking a link within a pdf created with fireshot pro	1	735
Where to put the Licence key	1	1114
Nowhere to enter my license key	6	962
Jagged fonts...	1	674