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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Receiving Get Fireshot pro webpage when clicking a link within a pdf created with fireshot pro

Pages: 1
Posted:  23 Oct 2023 12:45
FireShot Pro for Chrome v.1.12.18 (64-bit)
MS Windows 11 Pro English
Both Browsers same problem
Edge Version 118.0.2088.61 (Official build) (64-bit)
Brave Version 1.59.120 Chromium: 118.0.5993.88 (Official Build) (64-bit)

Problem: When I open a pdf made with fireshot and click a link within the document the purchase fireshot pro web page pops up
The target link should be https://www.almanac.com/content/what-day-week-new-years-day-2018
but when I hover over the the hyperlink it shows the getfireshot link instead.
I removed the license from each browser and restarted the computer, then clicked the upgrade to pro, entered the S/N and activated.
Got the message that it was successfully updated to the pro version. opened the same document and clicked a link and got the same message as before to purchase the pro version.
Pages: 1



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