Screen capture chrome extension 0.89 problems

Question

fireshot version 0.89 pb firefox crashes whenever i click the fireshot icon to select an area and open it with an external software firefox 4/windows 7

Accepted Answer

At what step?

Answer

Thanks, can you please type in the address bar 'about:crashes' and send me the links for the crash reports you mentioned? As of regarding of the link to the mozillazine forum - I think it's addressed to 0.88 version which is out of date. I believe the bug described was fixed in 0.89 version.

Answer

Spent 2 days researching the crash problem. Recreated the situation where status-4-evar + classic compact theme lead to crash. Still have no ideas why. My recommendation is to switch off one of the components until a fix from these addons or Firefox developers is available.

the incompatibilty pb with "classic compact option" still not resolved with 0.89, cant modify fireshot preferences

Fixed this issue, thanks. The fix will be available in the next release. Until that, simply press enter instead of pressing the "Close" button and the settings will be applied just fine.
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Answer

Guys, I think, I fixed the issues reported. Can you check it by installing this version: https://screenshot-program.com/dloads/fireshot_89_fixed.xpi ?

Posted: 08 May 2011 19:28 Last Edited By: loby
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
fireshot version 0.89 pb firefox crashes whenever i click the fireshot icon to select an area and open it with an external software firefox 4/windows 7

Posted: 08 May 2011 19:47
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
At what step? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 11 May 2011 00:47 Last Edited By: loby
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
found out that fireshot 0.89 is incompatible with "status-4-evar" extension, firefox crashes when i try to make a screenshot...

Posted: 11 May 2011 00:59 Last Edited By: loby
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
other incompatibility pb, i cant change fireshot preferences when addon "classic compact option" is enabled

Posted: 11 May 2011 01:27
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
forums.mozillazine.org/viewtopic.php?p=10676045#p10676045

Posted: 15 May 2011 15:03
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Thanks, can you please type in the address bar "about:crashes" and send me the links for the crash reports you mentioned? As of regarding of the link to the mozillazine forum - I think it's addressed to 0.88 version which is out of date. I believe the bug described was fixed in 0.89 version. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 15 May 2011 18:01
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
crash report about incompatibility pb with "status-4-evar" https://crash-stats.mozilla.com/report/index/bp-c6251a75-b445-41de-b98e-a31612110515 the incompatibilty pb with "classic compact option" still not resolved with 0.89, cant modify fireshot preferences

Posted: 17 May 2011 09:43
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Spent 2 days researching the crash problem. Recreated the situation where status-4-evar + classic compact theme lead to crash. Still have no ideas why. My recommendation is to switch off one of the components until a fix from these addons or Firefox developers is available. the incompatibilty pb with "classic compact option" still not resolved with 0.89, cant modify fireshot preferences Fixed this issue, thanks. The fix will be available in the next release. Until that, simply press enter instead of pressing the "Close" button and the settings will be applied just fine. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 17 May 2011 10:45 Last Edited By: loby
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
Thx JK ! Great addon anyway

Posted: 17 May 2011 19:13
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Guys, I think, I fixed the issues reported. Can you check it by installing this version: https://screenshot-program.com/dloads/fireshot_89_fixed.xpi ? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 17 May 2011 23:27 Last Edited By: loby
	Registered User Currently Offline	Posts: 10 Join Date: Apr 2011
Everything OK now ! Thx JK

Posted: 18 May 2011 08:13
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
__________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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