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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Problems installing for IE8

Pages: 1
Posted:  21 Apr 2011 16:16
Hello

I have been having some trouble attempting to install for IE8.

I entered the registration information, clicked ok and then got the message that the license key wasn't valid.

I bought five license keys for myself and colleagues. However I'm wondering if we purchased all Firefox keys rather than IE8 as I was unaware that you had to purchase separately for different browsers. (I didin't actually do the admin for the purchase)

If that is what has happened, please can we swap three of our Firefox keys for IE8 keys instead?

Happy to email you the details.
Thanks very much

regards,
L Janes
Posted:  21 Apr 2011 16:29
Hello, unfortunately license swapping is possible only during the first 30-days since purchase day (according to our refund policy).

All I can do is to provide you with a discount on purchasing of 3 licenses for Internet Explorer.
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Posted:  03 May 2011 17:49
Dear JK,

Thank you for your prompt reply.

Please can you confirm the cost of a discounted IE license, and how I would make the purchase?

Happy to exchange infromation by email if that's  more appropriate.

Yours sincerely,
L Janes
Posted:  29 Dec 2013 17:57
Hi LT, just curios onto this. Were you able to go ahead with the license already?
Pages: 1


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