FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Error 3: Failed to get access to folder
Pages: 1
| Posted: 05 May 2011 18:45 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: May 2011 |
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This problem just started today: I take a screen capture and then when I try to use the save icon to save it, I get an error that says 3: Failed to get access to folder.
Thanks, Felicia |
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| Posted: 05 May 2011 18:48 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: May 2011 |
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| I have the Fireshot Pro Plugin for Firefox v.0.88. I am on a desktop with Windows XP. I have Firefox version 3.6.13. | ||
| Posted: 05 May 2011 20:10 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
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Is there any additional info in this error dialog?
If yes, can you check, whether the path specified exists and it's writable? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 05 May 2011 20:47 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: May 2011 |
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| No, this is the only info I get when I try to save the image. | ||
Pages: 1
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