Posted: 06 Nov 2021 22:22 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Nov 2021 |
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Plugin version (FireShot 0.99.15)
OS type and version (win7 pro, English) Version of browser (i.e. Chrome 95.0.4638.54 ) Webpage URL causing this problem = all webpages hi i am getting some strange issue from past few months, fireshot is not able to get the set template information. it returned with some weird text and number like "7e569a4d-ed22-4d16-92e4-882484f0d636.png" https://imgur.com/a/wje4L07 |
Posted: 08 Nov 2021 22:50 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Hello. Please temporarily disable all the downloading helper extensions to check if the problem disappears. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 09 Nov 2021 00:31 | ||
Registered User Currently Offline |
Posts: 3 Join Date: Nov 2021 |
|
hello Mr.Admin
thanks a lot for the quick reply. really appreciate it. i follow your instruction and the problem is completely resolved. now the extension works as smooth as always. regretting that i posted here after wasting a lot of time. i was not aware of this forum before. anyway thanks a lot gain, it is really really very useful extension to me. |
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