Automatic scroll down for Full page screen capture or for capture selection is not working

Question

:o I just bought, downloaded and installed the latest version of Fireshot Pro. Browser is the latest version of Chrome. Version 72.0.3626.121 OS is Windows 10. The automatic scroll down did work (positive) for a several weeks and suddenly decided to stop working. That basically kills the value of your extension. Please help

Accepted Answer

Thank you for your feedback. Is this problem specific to some website, or does it happen to all websites? If this problem happens only to some URLs, can you please provide a link?

Answer

Thank you for pointing at this problem - I can clearly see the problem in GA in my account. Seems like a new capturing method must be introduced for such kind of pages (having IFRAME elements). I think, we'll include a fix to GA into one of the next updates.

Posted: 06 Mar 2019 19:29
	Registered User Currently Offline	Posts: 2 Join Date: Mar 2019
I just bought, downloaded and installed the latest version of Fireshot Pro. Browser is the latest version of Chrome. Version 72.0.3626.121 OS is Windows 10. The automatic scroll down did work (positive) for a several weeks and suddenly decided to stop working. That basically kills the value of your extension. Please help

Recent topics	Replies	Views	Last Poster
FireShot fails to save image many times, seemingly randomly	1	2573
FireShot screenshot extension API unable to enable	16	2813
Download for Mac	3	2872
DPR (device pixel ratio) or 'retina' screenshots?	0	2949
Enterprise solution	1	1864
Symantec issue with Fireshot	1	2834
Fireshot Pro is not compatible with the new Thunderbird 60.5.2 (32-bit)	1	2574
Converting web page to PDF	1	2134
License Info Online managment	1	1946
fire shot problem	2	1995