Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

fire shot problem

Pages: 1
Posted:  21 Feb 2019 22:56
Plugin version : When I select (license information) nothing happens
OS type and version (MS Windows 10 pro 64bits french)
Version of browser (Chrome : 72.0.3626.119 - Firefox/65.0.1 (64 bits))
Steps to reproduce the bug (I open fireshot, I select Preferences, I want to select preferences to modify the backup folder but the buttons are inactive. )
Webpage URL causing this problem (Any page)

Merci de votre collaboration
thank you for your collaboration

I bought the pro license, I installed it in Chrome and Firefox, and in both browsers, I'm no longer able to change the preferences. I click on the buttons but nothing happens.
Pages: 1



This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.



Recent topics Replies Views Last Poster
download Failed - Network error
15 4880
Why does FireShot reduce the format of snapshots?
0 1547
How to take webpage screenshot at full resolution 1920x1080
5 1394
Can not edit image in Fireshot Pro
3 1330
Capture scrolling screenshot not works (creates some white rows horizzontally)
2 1817
fire shot cant be installed on chrome and i explorer wherewas these programs are not running
0 1264
How to save screenshot as PDF WITHOUT hyperlinks?
0 1461
onlyfans screenshot = Black screen
7 3534
Cannot install
1 1483
PDF Page-break Adjustment when saving webpage
7 2197