FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
A BUG.........and where is email support???
Pages: 1
| Posted: 28 Jan 2014 11:03 | ||
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Registered User Currently Offline |
Posts: 9 Join Date: Aug 2013 |
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Or now that they have my money, they could care less................
BUG IS BACK I get a "failed to access folder ........" when trying to save a screenshot. I am on the newest version and a PAID subscriber for Fireshot. It seems you have had this bug before...........please fix ASAP. I am baffled as to why a bug that you previously "fixed" is back in a new version.....poor coding? PlugIn Version is 0.98.47 OS is Win7 Professional Firefox version is 26.0 Steps to create: Fireshot capture will not save. Error: "failed to access folder...... Pages: 1 |
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| Posted: 29 Jan 2014 18:57 | ||
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Registered User Currently Offline |
Posts: 54 Join Date: Jan 2014 |
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| When you say failed to access folder, which destination folder is this configured? Additionally, just to verify, are you logged in as admin? | ||
| Posted: 30 Jan 2014 05:14 | ||
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Registered User Currently Offline |
Posts: 9 Join Date: Aug 2013 |
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| Yes, I'm logged in as Administrator and I have always saved to the desktop. Nothing has been changed except for the buggy release of a new version on January 24. | ||
| Posted: 30 Jan 2014 06:51 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Hi, thank you for your feedback. I've just sent you an email. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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Pages: 1
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