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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

The "Failed to Access folder bug is back

Pages: 1
Posted:  25 Jan 2014 08:40
mad I get a "failed to access folder ........" when trying to save a screenshot.  I am on the newest version and a PAID subscriber for Fireshot.  It seems you have had this bug before...........please fix ASAP.  I am baffled as to why a bug that you previously "fixed" is back in a new version.....poor coding?
Posted:  25 Jan 2014 20:44
Can you check the folder in the message to see if it really exists? Or it has write privileges?
Posted:  27 Jan 2014 21:51
PlugIn Version is 0.98.47
OS is Win7 Professional
Firefox version is 26.0
Steps to create:  Fireshot capture will not save.  Error:  "failed to access folder......
Posted:  22 Sep 2014 19:27
This is happening because the folder path in the error doesn't exist. Just create the path as it is structured in the error and you will be able to save/mail/whatever your screen shots again.
Pages: 1


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