Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

When capturing screen selection, Fireshot scrolls down automatically & gets wrong image

Pages: 1
Posted:  19 Sep 2019 16:36
I'm using the FireShot 0.98.96 plugin for Chrome, which I'm running on Version 77.0.3865.75, with a mac on Mojave 10.14.6.

FireShot was working fine for several weeks, then recently started displaying weird behaviour: when I try to take selection screenshots on some pages (e.g. https://gre.magoosh.com/questions/209/a/285134193), I see that the extension's automatically scrolling down slightly, then capturing an image of the same size desired but further down the page. So I don't generally get what I actually want.

(This happens when I'm taking small screenshots in the middle of the page, so I'm not just accidentally scrolling down or something.)

Much appreciated if you can help, since I'd like to continue using the extension! I'd definitely want a fix before even considering paying for more features.
Posted:  05 Apr 2020 11:02
I'm having this issue with specifically capturing Instagram images as well... the background involuntarily scrolls, meaning I lose part of the image I've intended to capture. I'm extremely frustrated.
Posted:  08 Apr 2020 00:59
Hello, as a workaround, can you please use the command "Capture visible part and edit", then crop the image to desired extents?
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1

Recent topics Replies Views Last Poster
Fireshot for FireFox 70.0b6 doesn't integrate
1 1460
Cutting out the middle of captured website screenshot
2 1584
Install FireShot PRO in osx
27 3486
No FireShot screenshot extension window opens in Firefox
0 2045
captura solo parte de una pagina web. captura incompleta
1 1218
website screenshot
1 1591
FSPro lost option to chose specify destination folder manually in ff & chrome
6 1948
Cant screen capture whole web page in Chrome
1 1937
sender details, CC, BCC and date on saved pdf webpage.
1 1621
Frequent Crashes in Thunderbird
3 1294