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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Purchased Pro But There is no Icon to Access it

Pages: 1
Posted:  28 Oct 2013 16:27
I purchased FireShot Pro, Version 0.98.40, paid for it, downloaded, and installed it. 

I am sorry, but I have no idea how to locate the plugin version.

In my Add-ons, it is listed as my FireShot Pro add on, active and ready.

However in Windows 8 with my Firefox 24.0 browser, there is no icon (blue icon, I presume?) for it. 

Worse, my FireShot (red icon) is gone, and now that I have paid $39.95 for Pro, I have neither, since I cannot access the Pro program, and FireShot is no longer available for my use.  It's gone. 

Will someone please tell me how to get the icon to display.
Posted:  28 Oct 2013 16:44
Dear TheOldLady,

Thanks for letting us know about this issue! Can you please press F10, select Tools->FireShot->Preferences and make sure the item "Integrate into Navigation Panel" is On:

https://easycaptures.com/fs/uploaded/801/4286419370.png

If this option is On, can you please try customizing your toolbar and adding this button manually: https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars ?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  28 Oct 2013 17:10
Thank you for your extremely helpful and quick response. 

That did the trick. 

Do tell your boss that you're brilliant.
Posted:  28 Oct 2013 17:15
Thanks, I'm the boss! cool
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  02 Nov 2013 19:36
I was wondering about the icon too. By th way, this will be included on the next update, is this correct?
Pages: 1


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