FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Plug in not working.
Pages: 1
| Posted: 28 Jul 2011 02:52 | ||
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Posts: 1 Join Date: Jul 2011 |
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I installed the plug in on Firefox, went to take a screen capture, heard the camera click but then nothing else happens. No navigation bar comes up with choices of what I want to do. And the shot doesn't get saved to the clipboard. It doesn't get saved anywhere.
Is there a step in installation that I missed? |
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| Posted: 30 Jul 2011 05:45 | ||
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Posts: 4268 Join Date: Jan 2007 |
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Possibly you should update to 0.92 version: https://addons.mozilla.org/en-US/firefox/addon/fireshot/versions/ __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 23 Aug 2011 02:10 | ||
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Posts: 5 Join Date: Aug 2011 |
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Mine is also not working, I only just installed it for the first time a few days ago, after I was recommended to get it.
I am running the following software / OS Plugin version: 0.92 OS type and version: Windows 7 Pro SP1, 64 bit Version of Firefox: 7.0 Steps to reproduce the bug: When I press the shortcut keys (Ctrl, Alt, Z) I don't get any noise, there's meant to be a camera click? When I go into the preferences then press the button to open editor settings, I get the error message: TypeError: Components.classes[cid] is undefined |
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| Posted: 24 Aug 2011 05:26 | ||
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Posts: 4268 Join Date: Jan 2007 |
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Fx 7.0 support is not available currently. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 24 Aug 2011 06:32 | ||
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Posts: 5 Join Date: Aug 2011 |
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May I ask what is the highest version of Firefox that you do support?
Thanks |
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| Posted: 24 Aug 2011 06:49 | ||
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Posts: 4268 Join Date: Jan 2007 |
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This is Firefox 6.0. The 7.0 version is beta and support for this browser will be available within 2 weeks. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 24 Aug 2011 14:39 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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I've made a beta, please let me know whether it works for your 7 Beta: https://screenshot-program.com/dloads/fireshot_amo_93.xpi __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 29 Aug 2011 15:58 | ||
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Posts: 1 Join Date: Aug 2011 |
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My "system": Fireshot 0.93 / MS Windows XP Professional SP3 all updates / Firefox 8.0a2
The steps and the problem: Start FF -> I try to make screenshot with the parameters "Capture entire page and ... Save" -> Get error message " [JavaScript Application] TypeError: Components.classes[cid] is undefined" My comment: Your "Versions" info says 0.92 works with FF8. It doesn't, and as far as I can see, neither does your 0.93 beta. Thanks. |
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| Posted: 29 Aug 2011 22:55 | ||
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Posts: 5 Join Date: Aug 2011 |
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| JK: You must hate it how FF updates so damn fast, must be tough for all you developers out there! | ||
| Posted: 29 Oct 2011 17:16 | ||
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Posts: 2 Join Date: Sep 2011 |
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I went to Pro, you helped me update version and get it working, I just used it yesterday, have made no changes to PC... and today it has stopped working.
I'm sorry to leave you, but I'm going to uninstall and get something - anything else - that will keep working. Do not reply - I'm done. |
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| Posted: 20 Jun 2013 21:34 | ||
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Posts: 88 Join Date: May 2013 |
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| Hi bubby, just checking up. What program are you currently using if I may ask? | ||
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