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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Plug in not working.

Pages: 1
Posted:  28 Jul 2011 02:52
I installed the plug in on Firefox, went to take a screen capture, heard the camera click but then nothing else happens.  No navigation bar comes up with choices of what I want to do. And the shot doesn't get saved to the clipboard.  It doesn't get saved anywhere.

Is there a step in installation that I missed?
Posted:  30 Jul 2011 05:45
Possibly you should update to 0.92 version: https://addons.mozilla.org/en-US/firefox/addon/fireshot/versions/
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Posted:  23 Aug 2011 02:10
Mine is also not working, I only just installed it for the first time a few days ago, after I was recommended to get it.

I am running the following software / OS

Plugin version: 0.92
OS type and version: Windows 7 Pro SP1, 64 bit
Version of Firefox: 7.0
Steps to reproduce the bug:

When I press the shortcut keys (Ctrl, Alt, Z) I don't get any noise, there's meant to be a camera click?

When I go into the preferences then press the button to open editor settings, I get the error message:

TypeError: Components.classes[cid] is undefined
Posted:  24 Aug 2011 05:26
Fx 7.0 support is not available currently.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  24 Aug 2011 06:32
May I ask what is the highest version of Firefox that you do support?

Thanks
Posted:  24 Aug 2011 06:49
This is Firefox 6.0. The 7.0 version is beta and support for this browser will be available within 2 weeks.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  24 Aug 2011 14:39
I've made a beta, please let me know whether it works for your 7 Beta: https://screenshot-program.com/dloads/fireshot_amo_93.xpi
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  29 Aug 2011 15:58
My "system": Fireshot 0.93 / MS Windows XP Professional SP3 all updates / Firefox 8.0a2

The steps and the problem: Start FF -> I try to make screenshot with the parameters  "Capture entire page and ... Save" -> Get error message " [JavaScript Application] TypeError: Components.classes[cid] is undefined"

My comment: Your "Versions" info says 0.92 works with FF8. It doesn't, and as far as I can see, neither does your 0.93 beta.

Thanks.
Posted:  29 Aug 2011 22:55
JK: You must hate it how FF updates so damn fast, must be tough for all you developers out there!
Posted:  29 Oct 2011 17:16
I went to Pro, you helped me update version and get it working, I just used it yesterday, have made no changes to PC... and today it has stopped working.

I'm sorry to leave you, but I'm going to uninstall and get something - anything else - that will keep working.

Do not reply - I'm done.
Posted:  20 Jun 2013 21:34
Hi bubby, just checking up. What program are you currently using if I may ask?
Pages: 1


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