ScreenShot not Accepting my license number

Question

Don't know where to post or ask for support for this product. I purchased a license in the beginning of the year now the software is constantly giving me error message that the license is invalid, however, it's a valid number. What should I do?

* Plugin version ( FireShot 0.91)
* OS type and version (MS Windows XP Professional SP3, English)
* Version of Firefox (Firefox 3.6.18
* Steps to reproduce the bug (i.e. Start computer, FireShot automated "enter your license" screen pops up, I enter my license info, error message "invalid license"

Accepted Answer

Have no ideas except of wrong data to be entered. We can get in touch in Skype and I'll try to help you.

Posted: 20 Jul 2011 14:43 Last Edited By: Jdarm
	Registered User Currently Offline	Posts: 4 Join Date: Jul 2011
Don't know where to post or ask for support for this product. I purchased a license in the beginning of the year now the software is constantly giving me error message that the license is invalid, however, it's a valid number. What should I do? * Plugin version ( FireShot 0.91) * OS type and version (MS Windows XP Professional SP3, English) * Version of Firefox (Firefox 3.6.18 * Steps to reproduce the bug (i.e. Start computer, FireShot automated "enter your license" screen pops up, I enter my license info, error message "invalid license"

Posted: 21 Jul 2011 09:26
	Administrator Currently Offline	Posts: 4281 Join Date: Jan 2007
Have no ideas except of wrong data to be entered. We can get in touch in Skype and I'll try to help you. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 21 Jul 2011 14:15
	Registered User Currently Offline	Posts: 4 Join Date: Jul 2011
I don't have a skype account. Is there any other way we can communicate? Or should I create an account an account with Skype. Also, I typed and copy/pasted the info.

Posted: 06 Apr 2013 21:56
	Registered User Currently Offline	Posts: 54 Join Date: Mar 2013
Setting up an account should be easy and free with skype. By the way, have you managed to get around this already?

Recent topics	Replies	Views	Last Poster
Сохранение последнего пути	1	3625
Please Support Seamonkey 2.2	3	3310
Screenshot Studio 1.9.92 or 1.9.91 - Constant update requests	8	5117
License for Fireshot Pro for multiple browsers?	1	2112
Getting error: "Failed to get access to the folder..."	2	3597
FireFox 6.0 Compatibility	5	4337
Stop it from always opening file location after a save	3	4233
License key is not valid for IE 8.0	3	3290
Fireshot for IE free or only Pro?	2	4216
Forced into Pro	10	4274