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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

ScreenShot not Accepting my license number

Pages: 1
Posted:  20 Jul 2011 14:43   Last Edited By: Jdarm
Don't know where to post or ask for support for this product.  I purchased a license in the beginning of the year now the software is constantly giving me error message that the license is invalid, however, it's a valid number.  What should I do?

    * Plugin version ( FireShot 0.91)
    * OS type and version (MS Windows XP Professional SP3, English)
    * Version of Firefox (Firefox 3.6.18
    * Steps to reproduce the bug (i.e. Start computer, FireShot automated "enter your license" screen pops up, I enter my license info, error message "invalid license"
Posted:  21 Jul 2011 09:26
Have no ideas except of wrong data to be entered. We can get in touch in Skype and I'll try to help you.
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Posted:  21 Jul 2011 14:15
I don't have a skype account.  Is there any other way we can communicate?  Or should I create an account an account with Skype. 

Also, I typed and copy/pasted the info.
Posted:  06 Apr 2013 21:56
Setting up an account should be easy and free with skype. By the way, have you managed to get around this already?
Pages: 1


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