FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Images cut off when capturing whole page
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| Posted: 30 Jun 2023 18:09 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Apr 2022 |
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I have an end user that has trouble capturing pages.
There's a product image on the page, but when capture, only about half of the image is captured. The rest of the page will capture fine, just the product image is cut off. When I do this from my PC, the image is fine. I'm not sure what setting somewhere is causing this? I have removed and reinstalled Fireshot, just in case that might help but it has not. We are using Chrome, also. |
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| Posted: 01 Jul 2023 13:26 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Can you please provide an URL? Thank you. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
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| Posted: 06 Jul 2023 15:27 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Apr 2022 |
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This is the link to the page in question
https://www.amazon.com/Athletic-Works-Womens-Shelf-Bra-Racerback/dp/B07KPLHRMV This is what the end user is seeing when saving https://i.imgur.com/XXU1Jeg.png |
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