Posted: 13 Jun 2023 13:33 | ||
Registered User Currently Offline |
Posts: 1 Join Date: Jun 2023 |
|
Hi Team,
I need support with the bug that we are facing with Fireshot plugin,below are the details: * Plugin version 1.12.18 * OS type and version macOS Monterey version 12.3 * Version of browser Google Chrome Version 114.0.5735.90 (Official Build) (arm64) * Steps to reproduce the bug: Open case in Incognito window, open any web page for example ndtv.com and then click on the Fireshot plugin to take the screenshot (it does not work for us) * Webpage URL in all web pages the fireshot is not working in incognito mode. let me know if you need any other info from my end. |
Posted: 14 Jun 2023 04:50 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Hello. Upon completing the capturing process, FireShot opens a new tab in a regular browsing window, not in an incognito mode. Could you please check another regular browsing window to locate this tab? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Recent topics | Replies | Views | Last Poster |
Limit Infinite Scrolling To # of Seconds? |
1 | 787 | |
Direct Links with Pro |
1 | 709 | |
In the TEAM software group chat window |
1 | 679 | |
Can't edit website screenshot |
5 | 728 | |
hotkeys to screen capture and save to a sepcfied folder with one key |
3 | 647 | |
Is the licence for 2 browsers or 1 person with multiple browsers ? |
2 | 754 | |
I Paid but didn't get the license |
1 | 1053 | |
Paid but didn't get a key? |
1 | 935 | |
Capture options unavailable - Pro |
1 | 781 | |
Floating Issue from Capturing Webpage Selection and small capture |
2 | 772 |