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FireShot - Full webpage screenshot tool support forum / EasyCaptures support / Support, bug reports, feature requests, etc.

Fireshot extension not working in incognito window

Pages: 1
Posted:  13 Jun 2023 13:33
Hi Team,
I need support with the bug that we are facing with Fireshot plugin,below are the details:
* Plugin version 1.12.18
* OS type and version macOS Monterey version 12.3
* Version of browser Google Chrome Version 114.0.5735.90 (Official Build) (arm64)
* Steps to reproduce the bug: Open case in Incognito window, open any web page for example ndtv.com and then click on the Fireshot plugin to take the screenshot (it does not work for us)
* Webpage URL in all web pages the fireshot is not working in incognito mode.

let me know if you need any other info from my end.
Posted:  14 Jun 2023 04:50
Hello. Upon completing the capturing process, FireShot opens a new tab in a regular browsing window, not in an incognito mode. Could you please check another regular browsing window to locate this tab?
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