Full page screenshot too dark

Question

I just hit the button to capture a screen, FireShot (00.98.88) updated and then the captured area goes to the printer with a dark shade and not a white background. This happens across multiple sites..

Accepted Answer

What happens if you save it to PNG? Can you attach a sample please?

Answer

Thanks, I need some more testing for the new build to make sure it solves this issue. You can find details here: https://getfireshot.com/testing.php

Answer

There's an update for the Pro users. I hope the problem is solved: https://getfireshot.com/fireshot-install.exe

Answer

Herb, please remove FireShot manually, then close Firefox and perform installation.

Answer

Herb, you can customize toolbar and get the FireShot button back.

Answer

I suspect, you're using a portable version of Firefox. Can you install from this link: https://screenshot-program.com/dloads/fireshot_signed_98_89.xpi ?

Answer

Thanks Herb. Please let me know if the problem returns.

Posted: 23 Aug 2016 14:55
	Registered User Currently Offline	Posts: 8 Join Date: Aug 2016
I just hit the button to capture a screen, FireShot (00.98.8 updated and then the captured area goes to the printer with a dark shade and not a white background. This happens across multiple sites..

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