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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Free MacOS Version Not Working?

Pages: 1
Posted:  14 Nov 2021 21:24
I have the Free Version of MacOS FireShot, suddenly when I upgraded to the latest Version of MacOS, Monterey, 12.0.1 I lost the ability to use FireShot, even though its installed when I try to use it, I get a window to open Safari Extensions, but the Fireshot Extension doesn't appear in the Extension Menu??

I wish the maker of this fabulous app can get it going again and would love to purchase it but every time in the past when I tried, it was revealed there is No Option to purchase Fireshot for MacOS?

anyone have a possible work around to get the free version up and running again?
Posted:  16 Nov 2021 21:57
Hello. I believe we've had a short email conversation last week. At that moment I didn't have a Mac running Monterey. However, I've managed to install it virtually to find FireShot fully working, so I think there's something preventing it to start on your Mac. We could have a short debugging session in TeamViewer (it's free) to try locating the cause of that problem. Please let me know.
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Posted:  20 Nov 2021 17:24
     What I am experiencing after my Upgrades of MacOS,
when I select Fireshot Manually from the installed apps, it graphically shows an animated gif to activate the fireshot extension, but, when I go into extensions there isn't a fire short extension to activate?


    The only files I found in my system are the following...

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