Free MacOS Version Not Working?

Question

I have the Free Version of MacOS FireShot, suddenly when I upgraded to the latest Version of MacOS, Monterey, 12.0.1 I lost the ability to use FireShot, even though its installed when I try to use it, I get a window to open Safari Extensions, but the Fireshot Extension doesn't appear in the Extension Menu??

I wish the maker of this fabulous app can get it going again and would love to purchase it but every time in the past when I tried, it was revealed there is No Option to purchase Fireshot for MacOS?

anyone have a possible work around to get the free version up and running again?

Accepted Answer

Hello. I believe we've had a short email conversation last week. At that moment I didn't have a Mac running Monterey. However, I've managed to install it virtually to find FireShot fully working, so I think there's something preventing it to start on your Mac. We could have a short debugging session in TeamViewer (it's free) to try locating the cause of that problem. Please let me know.
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 14 Nov 2021 21:24
	Registered User Currently Offline	Posts: 3 Join Date: Nov 2021
I have the Free Version of MacOS FireShot, suddenly when I upgraded to the latest Version of MacOS, Monterey, 12.0.1 I lost the ability to use FireShot, even though its installed when I try to use it, I get a window to open Safari Extensions, but the Fireshot Extension doesn't appear in the Extension Menu?? I wish the maker of this fabulous app can get it going again and would love to purchase it but every time in the past when I tried, it was revealed there is No Option to purchase Fireshot for MacOS? anyone have a possible work around to get the free version up and running again?

Posted: 16 Nov 2021 21:57
	Administrator Currently Offline	Posts: 4280 Join Date: Jan 2007
Hello. I believe we've had a short email conversation last week. At that moment I didn't have a Mac running Monterey. However, I've managed to install it virtually to find FireShot fully working, so I think there's something preventing it to start on your Mac. We could have a short debugging session in TeamViewer (it's free) to try locating the cause of that problem. Please let me know. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 20 Nov 2021 17:24
	Registered User Currently Offline	Posts: 3 Join Date: Nov 2021
JK What I am experiencing after my Upgrades of MacOS, when I select Fireshot Manually from the installed apps, it graphically shows an animated gif to activate the fireshot extension, but, when I go into extensions there isn't a fire short extension to activate? The only files I found in my system are the following...

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