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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

No output on Win10 Firefox or Chrome

Pages: 1
Posted:  12 Nov 2021 21:23   Last Edited By: h103
Fireshot was working on my Win8 computer (now down). I have tried to use it on my Win10 replacement.
When I try to capture a page, it scrolls like usual, but then there is no output.

I've tried Firefox 90.0.2 (64-bit), and also Chrome 95.0.4638.69 (Official Build) (64-bit)
No files created. Not even a [file name / where to save] dialog window.

ETA: on Firefox, I get a message that Fireshot is slowing down Firefox; option to stop the plugin.

I am subscribed to Adobe Creative Cloud, including Acrobat DC.

help?
Pages: 1

 

 

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