»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Essential functionality removed since update (paid pro version)

Pages: 1
Posted:  07 Oct 2023 14:46
Hello,
Since the last major update, it's no longer possible to save web pages as real PDFs, i.e. with vectorized text (i.e. with maximum quality independent of zoom).

Instead, you get clickable images where even the text is pixelated: this loss of quality is unacceptable!

Here's where your lack of professionalism comes into play:
- no communication from you on this loss of an essential feature (which differentiates saving in image format from saving in pdf format)
- for months, no response to my requests via your support e-mail, even though this is a major loss in my work. Today, I'm contacting you via this community forum. Tomorrow, without a reply from you, I'll be forced to listen to my communication outside the FireSpot user network.
This whole affair is all the more sad because up until now I've been very satisfied with your solution.

• Plugin version : FireShot 1.12.18
• OS type and version : macOS Sonoma 14.0
• Version of browser : Safari 17.0
• Steps to reproduce the bug : Save as pdf
• Webpage URL : All
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
FireShot Pro Broken (Edge and Chrome)
1 628
ChatGPT save PDF options
1 369
Selection tool & Pro license don't work
0 401
Notion Table Sum Column not captured
3 407
URL is not saved correctly
1 358
File name length limit does not work
2 395
Capturing Settings %Y-Year - only 2 digits
1 372
Receiving Error after repeated restarts
2 355
Fireshot doesn't accept save files other than PNGs
4 434
Fireshot Pro in Edge Chromium seems to be missing bluring a selection.
11 504