»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Selection tool & Pro license don't work

Pages: 1
Posted:  27 Sep 2023 01:40
When I try and use the "Capture selection / element..." selection, regardless of trying to copy to clipboard or print, etc., it simply copies the entire visable page. No matter what selection I make it just makes a full page copy. The selection tool never shows.

Version 1.12.18 (64 bit)
Windows 11 Home
Firefox Version 118.0 (64 bit)
Restarted system, browser, uninstalled Fireshot, reinstalled Fireshot.
This happens on every URL I have tried it on.
Also, even tho my license is for Pro, it only shows up as the free version. Every time I have reinstalled it (system failures, etc) it has done this, then I have to call or go here to get it fixed. For at LEAST the last 2 years!
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Notion Table Sum Column not captured
3 496
URL is not saved correctly
1 450
File name length limit does not work
2 477
Capturing Settings %Y-Year - only 2 digits
1 453
Receiving Error after repeated restarts
2 433
Fireshot doesn't accept save files other than PNGs
4 549
Fireshot Pro in Edge Chromium seems to be missing bluring a selection.
11 581
Remove "Captured By...."
3 458
Latest version that runs on Pale Moon?
2 395
Capture Quality
1 414