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FireShot - Full webpage screenshot tool support forum / EasyCaptures support / Support, bug reports, feature requests, etc.

Fireshot doesn't accept save files other than PNGs

Pages: 1
Posted:  21 Sep 2023 16:15
Hi!

No matter what kind of file format type I set as the preferred to output, Fireshot only saves the shot as PNG.
It's happening on Brave browser / Windows 10 Pro 64 bits.

Curious thing is that the same Fireshot, on the same machine, same Pro License, looks to work just fine if you use it from Chrome, Firefox and Edge.

Is there someone who could help me to make it accept to output JPGs files from Brave?
Posted:  22 Sep 2023 02:48   Last Edited By: JK
Hello. How does the FireShot menu look on Brave? How do you save it (step-by-step description)?
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Posted:  22 Sep 2023 12:43
Hi!

Brave 1.58.129 Chromium: 117.0.5938.88 (official version) 64 bits
Windows 10 Pro 64 bits version 22H2 OS compilation 19045.3448
Windows Feature Experience Pack 1000.19044.1000.0

Well, the FireShot menu looks on Brave the same as in other browsers (with License Information included).

I save it clicking Miscellaneous ==> Options ==>Editor's Options ==> Click to configure ==> Saving ==> Setup file format to drag & drop ==> Specify output file format ====> JPEG ====> Compression Quality 85 ====> OK

Am I doing anything wrong?

Thanks a lot!
Posted:  25 Sep 2023 08:04
Hello. There's pretty much room for confusion. The option you're using is for dragging out the captures from Editor to another program. If you want to save the captures to disk, you use the command "Save", which provides a "Save as dialog", where you can choose one of the format options (PNG/JPEG/BMP/GIF/PDF).

If you don't see the dialog, please either reset all hidden dialogs using this button:

https://easycaptures.com/fs/uploaded/1652/thumbs/9498126258_b.jpg

OR press a SHIFT key next time you launch the FireShot command and keep it pressed until you see that dialog.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Sep 2023 13:38
Thanks a lot. Solved.
Pages: 1


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