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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Error: You have specified an invalid e-mail address

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Posted:  27 Nov 2023 13:33
Hi there,

I've just purchased a license but when I tried to sign up to the forum with the same email address I used to purchase, it wouldn't let me. I was able to sign up to post this thread with a gmail address.

I'm using a custom domain name to help filter spam. This is likely the cause of the issue, though I don't understand why I was able to purchase the license with that email but not sign up for the support forum.
Posted:  27 Nov 2023 14:33
Hello. Thank you for your question. I am sorry for this confusion. The support area is not connected with your order, so it needs a manual registration step to start using it. Please add your serial key in "My preferences" to gain access to the Premium support area.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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