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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Error: You have specified an invalid e-mail address

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Posted:  27 Nov 2023 13:33
Hi there,

I've just purchased a license but when I tried to sign up to the forum with the same email address I used to purchase, it wouldn't let me. I was able to sign up to post this thread with a gmail address.

I'm using a custom domain name to help filter spam. This is likely the cause of the issue, though I don't understand why I was able to purchase the license with that email but not sign up for the support forum.
Posted:  27 Nov 2023 14:33
Hello. Thank you for your question. I am sorry for this confusion. The support area is not connected with your order, so it needs a manual registration step to start using it. Please add your serial key in "My preferences" to gain access to the Premium support area.
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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