FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Creating crash dump failed. Error: 123
Pages: 1
| Posted: 13 Feb 2018 17:41 | ||
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Posts: 2 Join Date: Feb 2018 |
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Hi,
When trying to do a full page PDF screenshot the page below in Firefox I am getting this error: Creating crash dump failed. Error: 123 This problem started happening in Nov/Dec. https://www.ishares.com/us/products/239726/?referrer=tickerSearch Any ideas? Thanks, Jacob |
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| Posted: 15 Feb 2018 18:17 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 4281 Join Date: Jan 2007 |
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Hello, does it happen only for long web pages? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 15 Feb 2018 23:10 | ||
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Posts: 2 Join Date: Feb 2018 |
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Hi,
It seems to only happen on longer pages, however FireShot had no issue with these pages until the end of last year. |
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| Posted: 28 Apr 2018 01:09 | ||
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Posts: 3 Join Date: Apr 2018 |
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| I'm having the same problem with both short and long pages. | ||
| Posted: 30 Apr 2018 08:39 | ||
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Administrator Currently Offline |
Posts: 4281 Join Date: Jan 2007 |
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Hello, for long pages I recommend you saving to PDF - this should fix this memory issue. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 30 Apr 2018 13:34 | ||
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Posts: 4281 Join Date: Jan 2007 |
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Update: saving to PDF would not help to this page either. A fix for this case will be provided with the next update. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 31 Aug 2018 03:10 | ||
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Posts: 3 Join Date: Apr 2018 |
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| I'm continuing to experience this problem despite the update to the current version. | ||
| Posted: 01 Sep 2018 06:38 | ||
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Administrator Currently Offline |
Posts: 4281 Join Date: Jan 2007 |
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bobchik, can you please provide more info according to the algorithm at the bottom of this page? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 07 Sep 2018 06:54 | ||
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Posts: 3 Join Date: Apr 2018 |
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JK,
Here it is: Version 0.98.95.1 Windows 10 Pro 64 Firefox: 62.0 Start browser, try using FireShot to perform any operation. The operation will eventually be completed, but in the process the "Creating crash dump failed. Error: 123" message will appear 20-30 times. Happens 100% with any URL |
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| Posted: 13 Oct 2018 22:20 | ||
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Posts: 2 Join Date: Oct 2018 |
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Hi I do also have problems with FireShot (latest version) crashing when trying to save the created image. In my case to PNG images. Image size is approximately 10000x15000 pixels.
Of note is the fact that the "first tile" in the upper left corner is not the correct tile but some random tile from the webpage, and that the tile changed in the two attempts I made. FireShot: latest version (downloaded today) Browser: Chrome OS: Win 7 ultimate 64 bit |
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| Posted: 13 Oct 2018 22:23 | ||
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Posts: 2 Join Date: Oct 2018 |
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| Chrome v 62 | ||
Pages: 1
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