Suddenly stopped working in Chrome

Question

I have uninstalled and reinstalled and restarted chrome several times but it still does not work in Chrome any longer. It was fine before, but now it makes an attempt to take a screen shot and the Fireshot editor screen shows up on my task bar but does not create an actual window.

Logs:
https://easycaptures.com/fs/uploaded/1043/3149790047.png

Accepted Answer

Thank you for the screenshot, but there's nothing specific here. What happens, if you choose 'Capture ... and save' instead of 'Capture and Edit' ? Also, will FireShot display your licensing information?

Answer

Hello, that's wold be great, if we could have a short session in TeamViewer to debug it.

Answer

Rebecca, next time please create another topic, since your problem is different from what is reported here. The solution for you is to switch to Pro, then enter your licensing code to register it.

Answer

Stafford, I suspect so. What Chrome version do you have now?

Answer

jbs123, this does not look like the simultaneous browsers update. I suspect, some software is blocking FireShot from normal operation.

Posted: 12 Feb 2018 17:28 Last Edited By: mjefferson96
	Registered User Currently Offline	Posts: 6 Join Date: Dec 2015
I have uninstalled and reinstalled and restarted chrome several times but it still does not work in Chrome any longer. It was fine before, but now it makes an attempt to take a screen shot and the Fireshot editor screen shows up on my task bar but does not create an actual window. Logs: https://easycaptures.com/fs/uploaded/1043/3149790047.png

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