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Cannot take firefox screenshot, getting error: InitXPCOM error: Error: couldn't open library

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Posted:  20 Oct 2012 17:18
Cannot capture pages, getting error:  InitXPCOM error: Error: couldn't open library. How do I fix this? Thanks.
Posted:  21 Oct 2012 18:38
Hi. Can you please post the rest of the message? It appears that there may be additional one on top of that.
Posted:  28 Oct 2012 23:41
I'm getting the same error:
InitXPCOM error: Error: couldn't open library
Running Windows 7

I had the error with the last Firefox and I still have the error with Firefox 16.0.2
Posted:  29 Oct 2012 02:08
Can we get in touch to find the cause of this problem?
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