FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Automatically Upgraded
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| Posted: 15 Aug 2009 01:31 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Aug 2009 |
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| It automatically upgraded me to Pro...which is cool and all but I am going on vacation for a month so that part is not cool. I just loaded this darn thing and that kind of bugginess is a bit concerning... Just thought I would let you know. As far as I know, it is not supposed to right? | ||
| Posted: 15 Aug 2009 06:52 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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It could not be upgraded automatically. This is what I know for sure. Moreover, you can always switch it back from the editor. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 21 Aug 2009 02:38 | ||
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| It did the same thing to me. All of sudden it said successful when I never chose to switch to pro or download pro. I am guessing it is something in the auto updates? I am turning off my automatic updates if there is an option. You have to click resume editing to go to the page that shows where you can switch version. | ||
| Posted: 21 Aug 2009 02:40 | ||
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| Another guess is if you as well searched for updates in the extension section/add ons of firefox. Then updated once it mentioned being an upgrade available. | ||
| Posted: 06 Oct 2009 19:58 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Oct 2009 |
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| I clicked on an icon on the lower right of my Firefox window and the next thing I know I'm being congratulated for upgrading to the Pro version!! I don't want it and if there's a charge, I will not pay. I don't know what you mean about removing it in the editor. Please advise. Thanks. | ||
| Posted: 06 Oct 2009 20:04 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Please don't pay if you don't want to.
The program will be switched to basic version after the trial expires. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 08 Oct 2009 20:32 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Oct 2009 |
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To JK (and, I hope, your employers),
I - like Camper, invisibleman, and justpics - got upgraded to FS-Pro without my consent almost immediately after installing the free extension (apparently by an accidental click on something, I think). I do want to make use of the trial period, but not until after I have a chance to become familiar with the free version, so I can compare. I came here to report the bug and learn how to undo the switch. Instead I found your denials and refusal to give any useful guidance regarding how to switch back. I just want you to know that now that I've seen the poor standard of support available to Pro users, I'm much less likely to buy the upgrade. I suggest you add either a confirmation dialog or an automatic "how-to-revert" instruction when people upgrade to Pro. For anyone else brought here by the same problem, don't waste your time hunting through all the menus like I did. You can go back to the free version by clicking a link on the bottom right of the Pro editor. |
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| Posted: 28 Nov 2011 19:27 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Nov 2011 |
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Hi,
I was also switched to the Pro trial a month ago. Now the trial is expired, but instead of swithing me in the basic mode, i cannot user Fireshot at all - it always requests me to purchase the pro version. How can I fix it? txs for the answer! |
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| Posted: 20 Jun 2013 21:31 | ||
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Registered User Currently Offline |
Posts: 88 Join Date: May 2013 |
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| Regarding with the basic version, is there a significant difference before and now?> | ||
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