Errors with screenshot Chrome extension

Question

Downloaded Fireshot for IE from your your website today (just uninstalled the screenshot chrome extension after installing it from your download a week ago with same results as detailed below). I have Vista and IE 8 and am the administrator for the computer.
I downloaded the program successfully. When trying to capture either the page or area I got the following error message - Couldn't create settings file:C:\ProgramFiles\Fireshot for IE\fs_ie_settings.ini. Please check your permissions. This message appeared 8 times before showing me a dialgue box advertising Fireshot Pro. When I canceled that box I was shown the screenshot. However, I couldn't attach the screen shot to an email, just got the same error message again. I did seem to be able to copy the page to the clipboard and paste into en email. Help!

Accepted Answer

Did you check file permissions on C:\ProgramFiles\Fireshot for IE\fs_ie_settings.ini ?

Posted: 25 Jul 2009 18:44 Last Edited By: rjklayman
	Registered User Currently Offline	Posts: 1 Join Date: Jul 2009
Downloaded Fireshot for IE from your your website today (just uninstalled the screenshot chrome extension after installing it from your download a week ago with same results as detailed below). I have Vista and IE 8 and am the administrator for the computer. I downloaded the program successfully. When trying to capture either the page or area I got the following error message - Couldn't create settings file:C:\ProgramFiles\Fireshot for IE\fs_ie_settings.ini. Please check your permissions. This message appeared 8 times before showing me a dialgue box advertising Fireshot Pro. When I canceled that box I was shown the screenshot. However, I couldn't attach the screen shot to an email, just got the same error message again. I did seem to be able to copy the page to the clipboard and paste into en email. Help!

Posted: 25 Jul 2009 18:50
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Did you check file permissions on C:\ProgramFiles\Fireshot for IE\fs_ie_settings.ini ? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 29 Apr 2010 07:48
	Registered User Currently Offline	Posts: 1 Join Date: Apr 2010
error about "too little video memory. requires 600MB." My 5 year old AGP system won't support a card with that much video memory. find some other way to do it. Fireshot free 0.80 XP Pro Sp3, english ff/3.6.3 start ff click fireshot dropdown capture entire page and... save

Recent topics	Replies	Views	Last Poster
URL of webpage screenshot included in output	3	4366
Simple water mark in editor	1	3551
Unicode Text Support	1	3585
Trying to make chrome screenshot and upload shows "Just a moment please"	4	3074
Fireshot 0.77 causes "Cannot register window class" error	1	4160
What's this?	2	3092
strange behaviour after reinstall	2	3067
Fireshot doesn't work with multiple tabs (IE8)	0	3035
Upgraded from free to PRO by mistake.	3	3165
FireShot screenshot extension stop works after some time	1	2981