Target website screenshot of top (logo and menu) not being captured

Question

Hi

Using Fireshot Pro for Chrome v.0.99.01 on a Windows 10 PC via a Google Chrome browser, screen captures of https://kickstandwealth.com/ are complete EXCEPT the very top of the page (where the KICKSTAND logo and the dropdowns (for "Our Approach" and "Our Team" and "Services, etc.) are not captured in the pdf when i use the "Capture entire page and Save as PDF" option. I need to be able to capture the logo and dropdowns as part of the pdf.

Help?

Thanks

Accepted Answer

Thank you. I can confirm the problem. For the most of the websites FireShot works very well, however, there are some web pages with an extended Javascript logic, that leads to incorrect representation of screenshots, such as the example you provided. I'll try to find a fix to that problem.

Answer

Hello. Can you please send us a sample of the PDF to contacts@getfireshot.com? Please also provide the source URL so we could test it. Thank you.

Posted: 28 Jun 2021 23:32
	Registered User Currently Offline	Posts: 5 Join Date: Dec 2018
Hi Using Fireshot Pro for Chrome v.0.99.01 on a Windows 10 PC via a Google Chrome browser, screen captures of https://kickstandwealth.com/ are complete EXCEPT the very top of the page (where the KICKSTAND logo and the dropdowns (for "Our Approach" and "Our Team" and "Services, etc.) are not captured in the pdf when i use the "Capture entire page and Save as PDF" option. I need to be able to capture the logo and dropdowns as part of the pdf. Help? Thanks

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