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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Unable to activate PRO features

Pages: 1
Posted:  15 Dec 2023 13:21
Plugin version:  FireShot 1.12.18
OS type and version :  MS Windows 11 Home Ver 23H2, English)
Version of browser :
Microsoft Edge Version 120.0.2210.61 (Official build) (64-bit)
Google Chrome Version 120.0.6099.109 (Official Build) (64-bit)
Opera One(version: 105.0.4970.4blink Update stream: Stable System:Windows 11 64-bit Chromium version:119.0.6045.199
Steps to reproduce the bug : Installed Fireshot Pro but when trying to activate it fails.

Starting FireShot Pro activation...
Checking, if FireShot is up to date...[DONE]
Checking Pro features...[FAIL]
We have detected, that FireShot works in Lite mode.
We need to install the Pro features first. Please do the following:
Download the FireShot Pro installer.
Close your browser (make sure you've closed all the instances).
Perform the FireShot Pro installation.
Restart your browser and reload this page.

Webpage URL causing this problem : https://getfireshot.com/activate.php?ref=

No notifications from Windows security or permissions issues.
Have tried uninstalling and reinstalling but still fails each time and on all browsers.
Pages: 1

 

 

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