FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
text in box disappears
Pages: 1
| Posted: 18 Jan 2019 03:37 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Nov 2018 |
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| I insert text and when I click out of box text disappears and cant be read anymore? | ||
| Posted: 18 Jan 2019 03:41 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Nov 2018 |
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| using chrome | ||
| Posted: 18 Jan 2019 03:58 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Nov 2018 |
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| I can click back in box and text appears but again as soon as i click outside text vanishes | ||
| Posted: 19 Jan 2019 01:50 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Hello. Can you tell me please, if you change the font, does this affect? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 21 Jan 2019 02:33 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Nov 2018 |
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| tried 4 different fonts all did the same thing as previous being vanishing when clicking outside box | ||
| Posted: 25 Jan 2019 01:28 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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This is very weird and rare situation. Possibly we could get more information by having a short TeamViewer session. What do you think? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 25 Jan 2019 02:20 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Nov 2018 |
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| Hi I've since used on another desktop and works fine. It must be something setting wise in my computer that's causing issue. Running windows 10 but the computer I tried which worked was also running 10? I'll have a bit more of a play around and see if I can reset etc thanks for your response | ||
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