»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

text in box disappears

Pages: 1
Posted:  18 Jan 2019 03:37
I insert text and when I click out of box text disappears and cant be read anymore?
Posted:  18 Jan 2019 03:41
using chrome
Posted:  18 Jan 2019 03:58
I can click back in box and text appears but again as soon as i click outside text vanishes
Posted:  19 Jan 2019 01:50
Hello. Can you tell me please, if you change the font, does this affect?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  21 Jan 2019 02:33
tried 4 different fonts all did the same thing as previous being vanishing when clicking outside box
Posted:  25 Jan 2019 01:28   Last Edited By: JK
This is very weird and rare situation. Possibly we could get more information by having a short TeamViewer session. What do you think?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Jan 2019 02:20
Hi I've since used on another desktop and works fine. It must be something setting wise in my computer that's causing issue. Running windows 10 but the computer I tried which worked was also running 10? I'll have a bit more of a play around and see if I can reset etc thanks for your response
Pages: 1


Recent topics Replies Views Last Poster
Annoying update notifications
1 1326
Screenshot Chrome extension hangs when capturing large page
5 2555
Cannot Change Working Folder In Chrome Or Firefox (0.98.95)
2 1122
Old version update until today
0 1527
Extension installed Fialed. Package is invalid. CRX VERSION NUMBER INVALID
4 20981
How to enter license key on 2nd PC
1 3794
FireShot screenshot extension Pro and FireFox Portable
3 1547
Fireshot Pro creating 1kb PDFs
9 1880
Is there such thing as FireShot Pro for Mac?
1 1358
Fireshot Pro and Thunderbird 60.3.3?
4 1284