Suddenly not working on both PC's in Chrome

Question

Screen capture button comes up and the options to select what you want to capture are there but the screen grab software does not load in chrome. Works in Firefox. I have tried it on both my machines in chrome and same problem

Plugin version - 0.92
OS type and version - Windows 7
Version of Chrome - 15.0.874.106 m
Steps to reproduce the bug - Just doesn't load the program after pressing the red icon or CTRL Alt Z or right clicking and navigating through that way.

Anybody else having this problem.

Lee

Accepted Answer

Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

Plugin version (i.e. FireShot 0.45)
OS type and version (i.e. MS Windows XP Professional SP2, English)
Version of Firefox (i.e. Firefox/2.0.0.14)
Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Answer

Thank you. This problem has been solved in another topic: https://screenshot-program.com/sup/index.php?a=vtopic&t=1184 Briefly: you should update to 0.95 version

Posted: 31 Oct 2011 19:00 Last Edited By: leewoodman
	Registered User Currently Offline	Posts: 2 Join Date: Oct 2011
Screen capture button comes up and the options to select what you want to capture are there but the screen grab software does not load in chrome. Works in Firefox. I have tried it on both my machines in chrome and same problem Plugin version - 0.92 OS type and version - Windows 7 Version of Chrome - 15.0.874.106 m Steps to reproduce the bug - Just doesn't load the program after pressing the red icon or CTRL Alt Z or right clicking and navigating through that way. Anybody else having this problem. Lee

Posted: 31 Oct 2011 19:07
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem: Plugin version (i.e. FireShot 0.45) OS type and version (i.e. MS Windows XP Professional SP2, English) Version of Firefox (i.e. Firefox/2.0.0.14) Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx) __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 31 Oct 2011 19:17
	Registered User Currently Offline	Posts: 2 Join Date: Oct 2011
updated...sorry about that

Posted: 31 Oct 2011 19:23
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Thank you. This problem has been solved in another topic: https://screenshot-program.com/sup/index.php?a=vtopic&t=1184 Briefly: you should update to 0.95 version __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 15 Jun 2014 13:40
	Registered User Currently Offline	Posts: 73 Join Date: Apr 2014
If this has been working for you in the past, I'd suggest to run a system restore on your PC. Some software installation might have just caused this.

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