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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Suddenly not working on both PC's in Chrome

Pages: 1
Posted:  31 Oct 2011 19:00   Last Edited By: leewoodman
Screen capture button comes up and the options to select what you want to capture are there but the screen grab software does not load in chrome. Works in Firefox. I have tried it on both my machines in chrome and same problem

Plugin version - 0.92
OS type and version - Windows 7
Version of Chrome - 15.0.874.106 m
Steps to reproduce the bug - Just doesn't load the program after pressing the red icon or CTRL Alt Z or right clicking and navigating through that way.

Anybody else having this problem.

Lee
Posted:  31 Oct 2011 19:07
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

    Plugin version (i.e. FireShot 0.45)
    OS type and version (i.e. MS Windows XP Professional SP2, English)
    Version of Firefox (i.e. Firefox/2.0.0.14)
    Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)
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Posted:  31 Oct 2011 19:17
updated...sorry about that
Posted:  31 Oct 2011 19:23
Thank you. This problem has been solved in another topic: https://screenshot-program.com/sup/index.php?a=vtopic&t=1184

Briefly: you should update to 0.95 version
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  15 Jun 2014 13:40
If this has been working for you in the past, I'd suggest to run a system restore on your PC. Some software installation might have just caused this.
Pages: 1


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