Stop screen capture chrome extension from creating its own folder in my Downoads folder

Question

Hi! I'm using Firefox 61.0.1 on Windows 7 Professional. Whenever I save a FireShot capture, it makes a new folder. I already have a designated screenshots folder, so I don't want a new one. Even if, while saving, I redirect the path to put it in that folder, it creates a new unwanted folder in my downloads folder.

I've already read someone asking about this question before, and the administrator JK said to just leave the folder name box blank under settings. Doesn't work. No matter how many times I erase "FireShot" from that box, click Apply and then Save, it ignores me and creates the folder again anyway. Restarting Firefox and the computer do not change this.

Accepted Answer

Hmm, there's something interesting - I cannot recreate this problem. When I leave this field blank and hit "Apply", it's saved and does not return back to "FireShot".

I definitely need the logs for this page. Can you please:

1. Open the Options page in Fireshot
2. Clear the field "Default output folder"
3. Hit the "Apply" button.
4. Open logs (Ctrl + Shift + J), copy everything and send to contacts@getfireshot.com

Thanks.
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 08 Jul 2018 20:29
	Registered User Currently Offline	Posts: 3 Join Date: Jul 2018
Hi! I'm using Firefox 61.0.1 on Windows 7 Professional. Whenever I save a FireShot capture, it makes a new folder. I already have a designated screenshots folder, so I don't want a new one. Even if, while saving, I redirect the path to put it in that folder, it creates a new unwanted folder in my downloads folder. I've already read someone asking about this question before, and the administrator JK said to just leave the folder name box blank under settings. Doesn't work. No matter how many times I erase "FireShot" from that box, click Apply and then Save, it ignores me and creates the folder again anyway. Restarting Firefox and the computer do not change this.

Posted: 08 Jul 2018 20:32
	Registered User Currently Offline	Posts: 3 Join Date: Jul 2018
I am trying to post the console log, and all I get is "This message cannot be posted". :/

Posted: 10 Jul 2018 05:46
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Hmm, there's something interesting - I cannot recreate this problem. When I leave this field blank and hit "Apply", it's saved and does not return back to "FireShot". I definitely need the logs for this page. Can you please: 1. Open the Options page in Fireshot 2. Clear the field "Default output folder" 3. Hit the "Apply" button. 4. Open logs (Ctrl + Shift + J), copy everything and send to contacts@getfireshot.com Thanks. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Recent topics	Replies	Views	Last Poster
How to convert web page to PDF with Natural Page Breaks?	1	1950
Transferring a licence	1	1317
Where to download standard version?	1	2713
Still impossible to get a webpage screenshot with same quality as screen	1	1074
Trouble Capturing A Long Scrollable Area in Screenshots	1	1118
I Have A Complaint	1	1983
Someone has put adverting in your feedback page.	1	1647
fireshot-chrome-plugin.exe never installed on win10	4	3318
Capture Multiple Screenshots	1	1682
Banding Appearing on PDF from website	1	1163