Trouble Capturing A Long Scrollable Area in Screenshots

Question

HI! I am a new premium user and am trying to capture a scrollable field on a website. I am on a desktop PC with Windows 10 OS. I am in Google Chrome (my company uses Google Suite so I am mostly in Chrome) and am struggling with the fact that when you hit Ctrl and scroll on mouse wheel (it zooms). Soooo I researched that and found a "block" zoom extension with hopes as solving the issue. It didn't because now the wheel wont scroll at all. Additionally I have tried using keyboard arrows to move the page (they don't), clicking on the arrow on the scroll bar (which results in a screenshot - not of the scrollable material). I know this is likely user error but I have legit tried to solve in every way I know how and am getting no where

Any help would be much appreciated

and happy Friday!

Accepted Answer

Hello. I'm sorry for the delay in responding. Unfortunately I have no idea, why you need to hold Ctrl and scroll the page using the mouse wheel. To capture a scrolling area, scroll your page so that the target area becomes visible. Then hit Ctrl and click the target area. FireShot will scroll and capture this area automatically.

Posted: 29 Jun 2018 17:08
	Registered User Currently Offline	Posts: 1 Join Date: Jun 2018
HI! I am a new premium user and am trying to capture a scrollable field on a website. I am on a desktop PC with Windows 10 OS. I am in Google Chrome (my company uses Google Suite so I am mostly in Chrome) and am struggling with the fact that when you hit Ctrl and scroll on mouse wheel (it zooms). Soooo I researched that and found a "block" zoom extension with hopes as solving the issue. It didn't because now the wheel wont scroll at all. Additionally I have tried using keyboard arrows to move the page (they don't), clicking on the arrow on the scroll bar (which results in a screenshot - not of the scrollable material). I know this is likely user error but I have legit tried to solve in every way I know how and am getting no where Any help would be much appreciated and happy Friday!

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