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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

premium license not retained after update

Pages: 1
Posted:  10 Nov 2025 01:21
fireshot Pro for firefox vi.12.18 (64 bit)
Windows 11
Firefox ver 144.0.2 (64-bit)
Premium license number 6KAN-6HPG-K53Q-JYJP-RHPV-YJKE

Every time there is an update, I lose the premium license I paid for. The license shows when I click the Licensing button, but I still am unable to access premium features EXCEPT when on a fireshot support page!!  This is quite frustrating.

PLEASE HELP!
Pages: 1

 

 

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