Not saving to desired output folder & not naming according to the filename template. Help!

Question

I enjoyed using FireShot for a few years. However, at some point during the past few weeks, my Chrome FireShot stops saving new screenshots to the desired output folder. And it stops saving according to the filename template. Instead, it just saves all screenshots in the "Downloads" folder with names like 843c4c93-4da2-47e0-a561-c8020db700cf.png.

I hope that I can find a way to resume the old FireShot saving behaviors.

Thanks!

Accepted Answer

Thank you for choosing to FireShot Pro. I apologize for the glitch with the Lite version - seems like an ordinary case, caused by Chrome browser.

Posted: 09 Aug 2020 16:18 Last Edited By: ffmaer
	Registered User Currently Offline	Posts: 2 Join Date: Aug 2020
I enjoyed using FireShot for a few years. However, at some point during the past few weeks, my Chrome FireShot stops saving new screenshots to the desired output folder. And it stops saving according to the filename template. Instead, it just saves all screenshots in the "Downloads" folder with names like 843c4c93-4da2-47e0-a561-c8020db700cf.png. I hope that I can find a way to resume the old FireShot saving behaviors. Thanks!

Posted: 09 Aug 2020 16:40
	Registered User Currently Offline	Posts: 2 Join Date: Aug 2020
Hi everyone, I solved my own problem by installing the pro version of FireShot. Thanks

Posted: 10 Aug 2020 16:44 Last Edited By: JK
	Administrator Currently Offline	Posts: 4268 Join Date: Jan 2007
Thank you for choosing to FireShot Pro. I apologize for the glitch with the Lite version - seems like an ordinary case, caused by Chrome browser. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Recent topics	Replies	Views	Last Poster
Fireshot 0.98.98 doesn't send any more its clipboards to Clipmate 7	2	1577
Minimizing browser window pausing the save all website tabs as PDF	1	1329
How to make header searchable ?	1	1188
Memory Error message	4	1501
Scrolling screenshot in Chrome	1	1269
Cannot put icon on Chrome extension menu bar	10	1316
Can't save page screenshots to my PC's local desktop-- they only save to the OneDrive desktop	2	1300
Emoji support in descriptions	1	1559
Want a highlighter hiliter hilighter high lighter	2	1720
pointer tool not working	8	1727