| Posted: 24 Mar 2026 01:18 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Feb 2026 |
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Subject: Requesting License Reset – Lifetime Pro License Not Activating After Computer Failure
Message: Hello FireShot Support Team, I am a FireShot Pro License holder and need assistance reactivating my license on a new computer. My previous computer crashed and is no longer functional, so I cannot deactivate FireShot Pro from that device. As a result, my license key will not activate on my new machine, even though I have a valid lifetime license. Here are my details: Owner Email: ershackelford@gmail.com or edwinbluezman@gmail.com License Key: 63T6-8MFD-QURJ-82XS-2SM4-RNT3 Purchase Date: January 21, 2026 I have attempted activation multiple times and also reached out via email, but have not received a response. Could you please reset my activation count or manually deactivate the old machine so I can use my lifetime license as intended? Thank you — I appreciate your help resolving this. Warm regards, Edwin Shackelford |
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