Fireshot has stop working?

Question

I recently purchased the Fireshot app and this has stop working and asking me to re purchase or upgrade? I have a receipt of purchase that said it is for a lifetime.
I also have not received a license number?"

Accepted Answer

Dear Anthony, thank you for letting us know about your problem.

The licensing information is sent at the same time you complete the order. It may have landed in your SPAM or JUNK folder.

Please check your SPAM or JUNK folder and, if you find the original email there, kindly mark it as "Not Spam" to ensure you receive future communications without any issues.

For your convenience, we've just resent your license information to your email. Please confirm.
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 05 Mar 2026 02:35
	Registered User Currently Offline	Posts: 2 Join Date: Mar 2026
I recently purchased the Fireshot app and this has stop working and asking me to re purchase or upgrade? I have a receipt of purchase that said it is for a lifetime. I also have not received a license number?"

Posted: 05 Mar 2026 02:49
	Administrator Currently Offline	Posts: 4537 Join Date: Jan 2007
Dear Anthony, thank you for letting us know about your problem. The licensing information is sent at the same time you complete the order. It may have landed in your SPAM or JUNK folder. Please check your SPAM or JUNK folder and, if you find the original email there, kindly mark it as "Not Spam" to ensure you receive future communications without any issues. For your convenience, we've just resent your license information to your email. Please confirm. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 05 Mar 2026 03:07
	Registered User Currently Offline	Posts: 2 Join Date: Mar 2026
Received thank you.

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