»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Multiple Monitor choice still not working (ScreenCaptureStudio)?

Pages: 1
Posted:  11 Aug 2017 22:32
PrintScreen no longer gives me a choice of which of my 2 monitors to use and I REALLY miss that!  A LOT!

I think at some point recently, I mistakenly chose the option that said "Don't show monitor choice" and now I can't get the dialog back so that I can choose which monitor I am trying to capture.

I've tried the 'Options' to see how to put it back the way it was, but there's nothing in that area where I can put it back the way it was.  I've looked for any kind of manual on-line for SCS but can't find anything.  There's no choice for 'Help', either.

When I press PrintScreen, I get a capture of monitor 2.  Pressing Shift+PrintScreen, I get a capture of monitor 1 but only the top dialog box (nothing on the screen behind the dialog box is captured). 

How do I fix this, please?
Posted:  30 Aug 2017 18:43
Please do not use a hot key, when using the SHIFT key - please launch the command from the popup menu.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  31 Aug 2017 00:24
I was able to fix it by uninstalling and reinstalling.  Happy again!
Posted:  05 Sep 2017 18:30
Yep, your solution was also nice cool
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


Recent topics Replies Views Last Poster
Fireshot extension not working in Firefox, Windows 10
0 966
Capturing HALF of Screen - Not ENTIRE Screen - in Chrome
2 1010
FS Only Capturing Half of Screen in Chrome
5 1001
Firefox 55 update - with FireShot be updated?
2 3279
Fireshot Pro doesn't work after update Firefox 55.0
0 2308
"DELETE" functions only work on Chrome, not on Firefox
1 869
FS pro not working in FireFox
4 1132
How is the image quality in Fireshot Pro Full Version
2 2806
new purchase dont work
1 1834
How to register my pro version?
0 971