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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Missing folder.

Pages: 1
Posted:  14 May 2009 05:19
I have a major problem with the latest version of FireShot which I just downloaded and installed multiple times tonight.  If I click on the red S I get a message saying "Failed to get access to folder C:\documents and settings\myname\application data\fireshot\publish".  I also get this message if I click the down arrow next to the Red S and do a capture, edit, crop, and then try to SAVE it. Checking with Windows explorer the message is correct because the folder fireshot does not exist.  I am using XP Home Edition SP3, English.  Firefox v 3.0.10.  Plugin version have no idea but it is the latest one on your site.  I have this problem in both Firefox and IE.  Any ideas or help would be greatly appreciated.
Posted:  14 May 2009 08:12
Can you create the path specified manually?
Looks like FireShot has not permissions on to do it.
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Posted:  15 May 2009 04:41
Will be glad to respond to your answer but what do you mean by create the path specified manually.
Posted:  15 May 2009 05:26
Ah, this is simple: you create missing folders yourself ("create folder" in windows explorer)
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  15 May 2009 06:15
Its only simple when you know what you are doing. :-).  Thanks, you solution works like a charm.  Great program.
Pages: 1


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