License now invalid?

Question

CANNOT include Version #. Will not activate!!!
Win 7 Pro SP1
Firefox 11.0
I had a hard drive failure, and had to reload all OS and program files. When I tried to go to FireShot Pro and enter key#, it says it is an invalid number. Up until the HD failure, it worked perfectly. Purchase data is:
December 10, 2010 and processed by Avangate as the authorized vendor
of ScreenShot Studio products has been successfully completed (order
reference number: 833271

.
Can someone please help? I love the software but HATE companies that sell something and then essentially HIDE from customers. No phone#, no email, just a blog?

Accepted Answer

Paul, I sent you the email containing instructions on activation of your copy of FireShot Pro.

Answer

LarryFireShot, this key needs an upgrade. The upgrade costs $19.95

Posted: 07 Apr 2012 06:14
	Registered User	Posts: 5 Join Date: Apr 2012
CANNOT include Version #. Will not activate!!! Win 7 Pro SP1 Firefox 11.0 I had a hard drive failure, and had to reload all OS and program files. When I tried to go to FireShot Pro and enter key#, it says it is an invalid number. Up until the HD failure, it worked perfectly. Purchase data is: December 10, 2010 and processed by Avangate as the authorized vendor of ScreenShot Studio products has been successfully completed (order reference number: 833271. Can someone please help? I love the software but HATE companies that sell something and then essentially HIDE from customers. No phone#, no email, just a blog?

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