»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Installing from windows exe gives me error about not able to write file in extension folder

Pages: 1
Posted:  06 Jul 2026 05:57
I just purchased the Pro license.

I uninstalled the previous free version of fireshot from Firefox, shut down the browser and ran the windows installer and I keep getting error message about it not being able to write into the extension folder it itself created. Rebooting the machine does not help. Using latest Windows 11 and I am the only user/admin of the system.

thanks
d
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
FireShot Pro extension Activation Error
2 45
Please remove global minimum width so local resize settings can work again
0 68
Capture Entire Page no longer works - even on this forum page.
1 90
Select option stopped working - no longer scrolls beyond visible part of page
1 84
how to add fireShot to Duck Duck go
2 139
Regression: Fireshot cannot capture Coursera quiz page with pagination. It used to work.
2 185
Need my licensing information?
1 199
Capture Selection takes too much on the left side
4 212
GPT and Pinterest problem
2 227
FireShot Pro license transfer to a new computer – where can I download the Pro version?
1 261