FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
I paid but didn't get the license
Pages: 1
| Posted: 19 Jul 2022 16:46 Last Edited By: RyanHu | ||
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Posts: 4 Join Date: Jul 2022 |
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Hi, FireShot Team,
I am a fan of FireShot for many years. Today I saw FireShot Pro is for sale and and there is a discount of it. I am very interested in it. So I paid with Alipay. But I didn't get the license. Please help me. (I have also sent an email to contacts@getfireshot.com with full screenshot of this order.) The Merchant Order No. is 093706431429 |
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| Posted: 19 Jul 2022 17:14 | ||
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| The email has been replied. Please solve this topic. | ||
| Posted: 19 Jul 2022 17:20 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
Ok. Thank you for your update.  __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 15 Sep 2022 19:30 | ||
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Posts: 2 Join Date: Sep 2022 |
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How long to get the pro key? I paid via PayPal and go their payment notification. Been several hours and still waiting for the license key.
Ken |
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| Posted: 16 Sep 2022 02:49 | ||
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Posts: 4 Join Date: Jul 2022 |
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| About 1 hour. I think you can ask support team for help, they are very kind. | ||
| Posted: 16 Sep 2022 13:25 | ||
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Posts: 4268 Join Date: Jan 2007 |
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Quote:
How long to get the pro key? I paid via PayPal and go their payment notification. Been several hours and still waiting for the license key. Ken Hello Ken. Since you paid via PayPal, all the info was sent to the email you're using in it (this is your PayPal id as well). Can you please check and confirm? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 16 Sep 2022 15:18 Last Edited By: Lampy | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Sep 2022 |
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| I did finally get my license key. I ordered the license at 11:45am and it was finally sent via at 4:30pm. So much for instant key delivery?! :-) They may want to remove that from the purchase page at: https://getfireshot.com/buy.php | ||
| Posted: 16 Sep 2022 15:26 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Sorry, this is because of lag with the PayPal system. The other payments work fast. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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