I have Pro version but doesn't give captive slection option

Question

I have the Firseshot PRo with license key that is entered. About half the time the option to capture section isn't highlighted and available to select. what do I need to do to get something I paid for to work??????

Accepted Answer

please take into account that your requests are likely to be ignored if you don't include the following info about your problem: Plugin version (i.e. FireShot 0.98.15) OS type and version (i.e. MS Windows XP Professional SP2, English) Version of browser (i.e. Firefox/30.0) Steps to reproduce the bug (i.e. Start browser, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx) Webpage URL causing this problem

Answer

I have same issue, says it is making PDF but never downloads, so I print to PDF but no text selection. Hello, do you see any errors in the Error console? (Cmd + Option + K).

Posted: 16 Jul 2022 19:38
	Registered User Currently Offline	Posts: 3 Join Date: May 2022
I have the Firseshot PRo with license key that is entered. About half the time the option to capture section isn't highlighted and available to select. what do I need to do to get something I paid for to work??????

Recent topics	Replies	Views	Last Poster
Capturing a Figma prototype	1	608
Not scrolling screenshot	1	660
FireShot Pro not making scrolling screen captures	1	598
Bug: file name template not working properly	2	519
Paid Licensed Version Reverts to Free Version Every Couple Days	1	517
Unable to install pro	6	575
ServiceNow - Agile Development	1	578
Save webpage screenshot dialogue box opens on wrong monitor	1	493
Windows SmartScreen problem with FireShot 1.10.05	0	750
Outline screenshot area ahead of time and take multiple screenshots with it?	2	577