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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

I can't use the mouse wheel with take-webpage-screenshots

Pages: 1
Posted:  16 Dec 2023 18:42
Hello everyone,

Firstly, I want to express my gratitude for this fantastic extension that has greatly assisted me in capturing numerous screenshots on the web.

I consistently use it with the Google Chrome browser, and it has become an essential tool for me.

Recently, I encountered an issue where the page wouldn't scroll when attempting to capture the screen. Here's the sequence of steps I follow: I right-click, choose "Take Webpage Screenshots Entirely" from the FireShot submenu, and then select "Capture selection" using Ctrl+Shift+S.

However, despite my efforts to scroll the page using the mouse wheel, it doesn't respond.

I wanted to report this bug so that it can be addressed and fixed.

Thank you for this wonderful extension!


Plugin version FireShot 1.12.18
OS type and version MS Windows 10 Professional English)
Version of browser google chrome/120.0.6099.110 (Official Build) (64-bit)
URL causing this problem https://chat.openai.com/share/46184429-733a-404f-bd33-50ffb56332b9
Posted:  19 Dec 2023 19:16
Hello and thank you for your report. The page is using an HTML element for nested scrolling, so it cannot be auto-scrolled when you use the option "Capture selection". However, FireShot Pro provides special handling to such web pages to allow you select the specific scrolling element you want to capture.

Here's how it works: https://www.youtube.com/watch?v=LJA0eQgHJWE
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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