How to enter license key and get back existing Fireshot Pro

Question

How to enter license key?
I am long standing Fireshot Pro user.
Now Fireshot seems to has lost its Pro status probably since Firefox Quantum update. I searched in vain where to enter my license key. Not in Options, not in dropdown menu. Needed to register in forum to get to answers. The help in the forum shows the previous interface. Is somewhat annoying wasting time to get back what was working.
Thanks in advance for instructions.

Fireshot version: can't find
OS: win 7 enterprise SP1 64 bit
Firefox 57.0.2 (64 bit)

Accepted Answer

Hello, I'm sorry for not answering for such a long time. I suspect, the problem is caused by the new technology adopted by Firefox Quantum. This made the previous version of FireShot useless, and the newest version requires some permissions now (for the security's sake). So, solution is the following: 1. Install the Pro features: https://getfireshot.com/fireshot-install.exe 2. Restart Firefox and make sure you see the 'S' button. 3. Click the menu, and check, if you see the 'Switch to Pro' item. 4. If you cannot see this, but you see the 'Install advanced features', please check the %appdata%\FireShot\firefox folder. It should exist and contain some files. If it does not exist, or it's empty, please check your system permissions.

Answer

Thank you guys for your update!

Posted: 22 Dec 2017 14:05
	Registered User Currently Offline	Posts: 1 Join Date: Dec 2017
How to enter license key? I am long standing Fireshot Pro user. Now Fireshot seems to has lost its Pro status probably since Firefox Quantum update. I searched in vain where to enter my license key. Not in Options, not in dropdown menu. Needed to register in forum to get to answers. The help in the forum shows the previous interface. Is somewhat annoying wasting time to get back what was working. Thanks in advance for instructions. Fireshot version: can't find OS: win 7 enterprise SP1 64 bit Firefox 57.0.2 (64 bit)

Recent topics	Replies	Views	Last Poster
Need Invoice!	0	788
Fireshot Pro keeps wanting me to upgrade but I already have key and receipt	0	1684
Can not activate Pro-Version/Functions in Opera Vers. 49	0	832
BAD ROBOT	0	845
FireShot screenshot extension for Firefox 52 available?	4	1386
The licence information for this application is missing or invalid on Internet Explorer 11	0	838
missing screenshot Chrome extension one click start	0	727
Capturing speed settings	0	1697
Having all sorts of trouble with Firefox 52.5.2 (64-bit)	0	855
Why do Chrome and Firefox insert webpage screenshot into Onenote differently?	0	753