»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Full page screenshot not working in Chrome

Pages: 1
Posted:  03 Oct 2016 19:41
If have current versions of FS Pro and Chrome running on W/10 Pro with the anniversary update.   Using the "Capture entire page" option only captures the visible screen, regardless of the endpoint (pdf, edit, etc).

Note: It is working just fine on the same computer using Firefox 47.0.1
Posted:  07 Oct 2016 18:41
Hello. I have Chrome 55 and FireShot works fine for me. Does your problem happen on some specific web sites?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  29 Oct 2016 19:37
Hi

I have a little bit different problem with "Capture entire page" . I have the newest Chrome 54.0.2840.71, Win10 anniversary and the newest Fireshot (0.98.90, I uninstalled and installed the Chrome plugin again). It just captures 1x1 pixel, here is the screen:
https://screencast.com/t/nevcdkDNPHM

the same for other options as saving for example - just one pixel. Previously it worked well - I cannot tell when it got broken sad I intentionally upgraded to newest Chrome but it didn't help. One pixel is for all pages. Capturing visible part works all right.

How can we debug it together? In the browser console I cannot see anything from Fireshot... There is just info of the visited web page.
Posted:  31 Oct 2016 14:50
Dear boryn,

I'll be glad to assist you in TeamViewer. I'm on UTC+8 time zone, but it's up to you to decide, what time is the best.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


Recent topics Replies Views Last Poster
where is the "switch to pro" option
1 827
Is it possible to capture the top part of the webpage showing the URL?
5 3490
Facebook Not Capturing
1 785
Drop-down menu not functional
8 2770
MAC CHROME
1 764
How to remove FireShot from context menu?
1 2304
Print or edit a long page screenshot
4 790
Taking screenshot of MY DOCUMENTS (not a webpage screenshot)
1 2567
Fireshot Silent Install
0 2321
Bought a license via paypal, payment confirmed but didn't get the license
1 2052