FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Drop-down menu not functional
Pages: 1
| Posted: 28 Sep 2016 22:48 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Sep 2016 |
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Plugin: 0.98.90
OS: Windows 10 Education Browser Version: Google Chrome Fireshot extension is not functional in Chrome browser... I open the browser, click the "S" logo, the dropdown menu appears. Mouse over the options, the menu registers my hover, but none of the options are clickable. This has happened since the most recent update. I have uninstalled, reinstalled, restarted computer, closed browser, whole nine yards to no avail. It still works fine or me in Firefox, but I need it to be functional in Chrome. Thank you in advance. |
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| Posted: 30 Sep 2016 00:25 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Thanks, do you have any script blockers installed in Chrome? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 30 Sep 2016 14:20 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Sep 2016 |
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Hi,
I do not think I do. I have not added any, and I do have Javascript enabled for all websites. |
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| Posted: 07 Oct 2016 18:47 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Does it happen to all "https://" websites?
I'd like to debug this problem. Can we get in touch via TeamViewer? If we find a solution for this problem, I'll present you a free Pro license. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 07 Oct 2016 18:52 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Sep 2016 |
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Hi JK,
I am not sure about https:// but it is happening to all https://. I set up an account with TeamViewer. Thanks for your help. |
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| Posted: 02 Dec 2016 00:05 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Dec 2016 |
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| same question above, whats the answer? | ||
| Posted: 07 Jan 2017 00:41 | ||
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Registered User |
Posts: 1 Join Date: Jan 2017 |
| I have encountered this same problem in Chrome. However, if I "overshoot" the pointer beyond the desired menu item, but make sure the desired menu item is highlighted, it works to click as long as the item is highlighted. It seems to work just fine on the first capture after opening the browser, but then does this on any subsequent captures during the same browser "session." Annoying, but I can still make it work. | ||
| Posted: 10 Jan 2017 03:54 Last Edited By: ricson | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Jan 2017 |
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Hi,
I also have the same problem and when i inspect the extension on _generated_background_page.html i get some syntaxerror there fsUtils.js:572 Uncaught SyntaxError: Block-scoped declarations (let, const, function, class) not yet supported outside strict mode from "let updCheckTimeStarts = parseInt(getOption(cUpdCheckIgnorePeriodPref, "0"))," fsBackground.js:609 Uncaught SyntaxError: Block-scoped declarations (let, const, function, class) not yet supported outside strict mode from "let ratioW = closestToInt(width / msg.cw);" fsNativeAPISupport.js:86 Uncaught SyntaxError: Block-scoped declarations (let, const, function, class) not yet supported outside strict mode from "let version = msg.data;" The only problem i am thinking is my chrome version not the latest one 42.0.2311.135 m ______________________ oh ya, i got a new error if i inspect on the popup menu item fsPopup.js:178 ReferenceError: getExtension is not defined on "if (getExtension().checkBadgeAction())" |
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| Posted: 18 Jan 2017 05:13 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Please update your Chrome browser to the latest version. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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Pages: 1
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