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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

FS Pro License

Pages: 1
Posted:  04 Feb 2009 23:45
After each update for Rireshot Pro I get a message that my "trial has expired."  I have to reinput the license information to get FS to work.  Obviously, this is very annoying.
Posted:  05 Feb 2009 03:32
Same here.
I just had to re-enter my Pro registeration information again a moment ago upon updating to Fireshot 0.68. Had to do it after the last Fireshot update as well.
Really annoying.

FireShot Pro 0.68
WinXP Pro SP2
FireFox 3.05

to reproduce, update FireShot, restart FireFox, take a capture, the box comes up saying that the FireShot trial has expired, with buttons offering me options  to enter registration info, purchase FireShot Pro, or do something else that I can't remember now.
Posted:  05 Feb 2009 15:02
Ah, I see the problem. My fault. A fix will be ready in the next release.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  06 Feb 2009 01:12
Excellent !
Thank You very much !
Posted:  06 Feb 2009 08:13   Last Edited By: JK
But be ready to see this message one more time because the program should be updated first to take the fix into effect. rolleyes
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  08 Apr 2009 19:50
FireShot 0.69,  MS Windows Xp Svc Pk 3 build 2600,  Firefox 3.0.8

I purchased Fireshot Pro and love it. I can't figure out how to register it. Please advise
Posted:  09 Apr 2009 03:16
The purchase was in January. Haven't you register it yet? What is your problem?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  09 Apr 2009 03:47
My problem is my old age and not being able to figure out things like I did when I was young. Everytime I tried to capture a screen a window would appear and ask for my license key. I would enter it and then be informed that it didn't recognize my name or license. I tried again today and it accepted my license. Tonight the capture appears to be working OK.
Posted:  09 Apr 2009 07:32
Please let me know if this problem occure again.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Jan 2010 15:42
Hi JK,

I bought a license on 13 November last year, but now have a new PC and have lost all the info.  I can't find a link on your site that enables me to get the registration key resent.  Please advise. 

Many thanks

Rod
Posted:  25 Jan 2010 18:43   Last Edited By: JK
Done.

P.S. You'll never know how difficult could be guessing what license should be checked and sent unless you try to do it yourself using only the bits of the information you provided in your request wink
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Jan 2010 22:57
Well, if it weren't for us users, what would you do all day!?  smile

Thanks a million.

Rod
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