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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Fireshot extension Error when updating to FireShot extension Pro. Issue Comes Back.

Pages: 1
Posted:  05 Sep 2018 22:13
Plugin version: Version 0.98.95

OS type and version: Microsoft Windows 10 Pro X64 10.0.17134

Version of browser: Chrome 69.0.3497.81

Steps to reproduce the bug:

When using the Fireshot plugin we receive an error.

https://imgur.com/3KXqrCM

We were able to fix this Plugin crashing by doing the following:
--- Removing plugin from Chrome Extensions
--- Also removing from appdata folder in roaming
- after removing both and restarting chrome i am able to install again from chrome store.
- now restart chrome once more.
--- choosing pro option from plugin
-- Plugin recognizes system. and switches to pro version.
---- Testing plugin able to use as normal yesterday until today we come back to the original Error


Webpage URL causing this problem: No webpage.

Logs during Error:

check
fsNativeInstall.js:59 connecting from page
26fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
fsNativeInstall.js:56 check
Pages: 1

 

 

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